There are two kinds of support we generally provide to your customer. Online Support and Real Human Support. In Online Support we are trying to solve your problem remotely. If the problem can’t be solved remotely then we use our special Real Human Support to solve your problems.
In Online Support we are solve our client problem remotely. Using Anydesk, TeamViewer and other remote software.
If you are facing any major problem that can’t be solved by online support then we will visit your office to solve that problem.